Terms & Conditions – Predelivery.ai
Effective Date: 30th March 2026
These Terms and Conditions ("Terms") govern your access to and use of the Predelivery.ai platform, website and services ("Platform"), operated by PreDelivery Global Pty Ltd ("Company", "we", "us", "our").
By accessing or using the Platform, you agree to be bound by these Terms.
1. Services
Predelivery.ai provides:
- Digital vehicle inspection tools
- AI-assisted damage detection and condition scoring
- Reporting, analytics and data insights
The Platform is provided as a technology and data service, and does not constitute mechanical, engineering, valuation or legal advice.
2. Eligibility and Accounts
To use the Platform, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Maintain the security of your login credentials
You are responsible for all activity conducted under your account.
3. Use of the Platform
You agree to:
- Use the Platform lawfully and for legitimate business purposes
- Provide accurate and complete inspection data
- Follow all applicable vehicle inspection standards and regulations
You must not:
- Misuse or manipulate inspection data
- Reverse engineer or attempt to extract source code
- Interfere with platform functionality or security
4. AI and Data Disclaimer
Predelivery.ai uses artificial intelligence and automated systems.
You acknowledge that:
- AI outputs are probabilistic and indicative only
- Results may contain inaccuracies or omissions
- Outputs should not be relied upon as sole decision-making tools
The Platform is intended to assist, not replace, human judgment.
5. Inspection Responsibility
You acknowledge that:
- Inspections are performed by users, not by the Company
- The Company does not physically inspect vehicles
Responsibility for inspection accuracy, compliance, and decisions based on inspection results rests solely with the user and/or their organisation.
6. Fees and Payment
Where applicable:
- Fees will be set out in your subscription or agreement
- All fees are exclusive of GST unless stated otherwise
- Payments must be made in accordance with agreed terms
We may suspend access for non-payment.
7. Intellectual Property
All intellectual property in the Platform, including software, AI models, algorithms and scoring systems, remains the property of the Company.
Users retain ownership of their raw data, but grant the Company a licence to use, analyse, aggregate and de-identify data to improve the Platform and AI systems.
8. Data and Privacy
Your use of the Platform is subject to our Privacy Policy.
By using the Platform, you consent to:
- Collection and processing of personal and inspection data
- Use of de-identified data for analytics and AI training
9. Third-Party Services
The Platform may integrate with third-party services. We are not responsible for third-party systems, data accuracy from third parties, or external service disruptions.
10. Service Availability
We aim to provide reliable access but do not guarantee continuous availability or error-free operation.
We may modify, suspend or discontinue services at any time.
11. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for:
- Indirect or consequential loss
- Loss of profits, revenue or business
- Decisions made based on Platform outputs
Our total liability is limited to the fees paid by you in the 12 months prior to the claim.
12. Australian Consumer Law
Nothing in these Terms excludes or limits your rights under the Competition and Consumer Act 2010 (Cth).
Where liability cannot be excluded, it is limited to re-supply of services, or payment of the cost of re-supply.
13. Indemnity
You agree to indemnify the Company against any claims, loss or damage arising from misuse of the Platform, inaccurate inspection data, or breach of these Terms.
14. Termination
We may suspend or terminate your access if:
- You breach these Terms
- You misuse the Platform
- Payment obligations are not met
You may terminate your account at any time.
15. Suspension and Enforcement
We may monitor usage, investigate breaches, and take action to protect the Platform and users.
16. Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on the Platform and take effect upon publication.
17. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You submit to the jurisdiction of the courts of New South Wales.
18. Contact
For any questions regarding these Terms:
Email: info@predelivery.ai
